…CloudHands SUPPORT
We’ve got your back, with CloudHands!
SaHost CloudHands
– A Helping Hand when you need it!
SaHost provides CloudHands services to customers as a way
to resolve a wide range of emergency and recurring
technical tasks.
CloudHands Remote Support
The SaHost’s CloudHands Remote Support may be
relied on for a variety of tasks, as requested by the customer.
We can provide Remote Support using TeamViewer,
Ultra VNC or Microsoft RDP to directly connect to your device.
SaHost CloudHands
Remote Access
Device Registration
CloudHands Remote Services
CloudHands Support – for your device.
Install, Re-Install, Fix or Repair Remote support service
on your device.
Once-off Device Connect Fee + fixed labour rate per 15min.
Wordpress Premium Services
Enhance your website to the next level with expert knowledge to assist with the installation,
configuration or integration of a new Plugin or feature required for your website.
Great assistance to grow anything Wordpress!
Once-off Assessment fee+ fixed labour rate per 15min or Quote.
Supported Services: |
ASSESSMENT |
labour: |
|
|---|---|---|---|
| Once-off Wordpress Plugin Install, Configure, Setup or Troubleshoot. Includes assistance with the installation, configuration and Setup of Wordpress plugins or themes. Most plugins & themes are easy to install and you can do it yourself for free, With Other’s (advanced plugins) you might need an extra expert hand to assist you with the configuration and setup of the feature you need for your website. The good news is that we are here to assist you. Nothing can stop you any more for great assistance to built complicated web setups… |
Once-Off R75 / Assessment fee Assessment Fee to confirm your exact needs for your specific requirements. Includes versions control checks making sure everything remains 100% integrated |
Quote Provided | |
Wordpress One-on-One Coaching Service Virtual instructor-Led Coaching assistance. The idea is for you to learn from the experience while it’s been done with your website. This is ideal for clients who wish to take it further by themselves. We can connect to your device via Google RemoteDesktop, TeamViewer, UltraVNC or Microsoft RDP so that you see and learn exactly how it’s done. |
|
R 175 / 15min (Coaching = min. 2 x hours) |
|
Wordpress Customization Customization or modification of CSS, HTML, Javascript to your specific requirements |
Once-Off R75 Assessment Assessment Fee to confirm your exact requirements for your customization needs. |
Quote Provided (development) |
|
Wordpress Development Includes customization or new plugin development for new unique features you might need for your Wordpress website. Directly plugged into Wordpress. Written in PHP, Javascript, CSS, HTML. Full Source Code provided. for your investment. |
Once-Off R75 Assessment Assessment Fee to confirm your exact requirements for your customization needs. |
Quote Provided (development) |
|
| Please note: Wordpress Premium Support is not available After hours (from 5 pm to 8 am, on weekdays, public holidays and weekends), | |||
Wordpress Premium Services that are not included.
These are tasks that will NOT be performed via the WP Premium Service.
- Build Content (Posts, Articles, Wording, Images or video.
- Create a New Site (** Please see our Custom Website Design Service for this)
- Design work such as content building and appearance suggestions
- Custom SEO Work (Adding Keywords, Descriptions to Pages, etc)
- Multisite support
- Perform services on sites using older versions released prior to the latest versions,
other than to update them to the latest version.
(Please note: version updates may cause incompatibility issues with themes, plugins, etc) - Add individual products for Shopping Carts.
- Boost page ranks
- Building site backlinks
- Create a Google+, Facebook, social media business listing – See our social media services,
- Create or source images
- Create page templates in LeadPages
- Paid marketing
- Payment gateway configuration – see our eCommerce Services
- Shopping Cart System configuration – see our eCommerce Services
- Recommend a theme
- Remove theme customization
- Research previous theme customization
- Resolve Shopping Cart conflict with a theme
- Transfer a non-WP site to Wordpress
- Update a highly customized theme
- Update customized WooCommerce
- Upload files/content
- Virtual Assistant tasks (creating, updating and posting content, post and images)
eCOMMERCE Premium Services
Shopping Cart Systems, SSL, IP’s and Payment Gateway integrations.
Once-off Assessment fee + Quotation provided.
Supported Services: |
ASSESSMENT |
labour: |
|
|---|---|---|---|
|
Shopping Cart System Setup You can accept EFT Payments or Cash-on-Delivery orders. |
Once-Off R275 Assessment fee Assessment Fee to confirm your exact needs for your specific requirements. |
Quote Provided (Development / Implementation) |
|
| eCommerce Payment Gateway Integration. Includes configuring, integration, setup and securing of SSL Certificates, IP’s, Payment Gateway’s directly with your Shopping Cart System. Accept Credit Cards, Paypal and many other payment options! |
Once-Off R275 Assessment fee Assessment Fee to confirm your exact needs for your specific requirements. |
Quote Provided (Development / Implementation) |
|
| ** Please note: eCommerce Implementation/Development Services is not available After hours (from 5 pm to 8 am, on weekdays, public holidays and weekends), | |||
Social Media Services for your website — Business or private.
Social Media Account Setup and/or Website Integration Service.
New Social Media Accounts created and set up on
Facebook, Google+, Twitter, Instagram and many more.
Once-off Setup fee.
Supported Services: | cost: | other: | |
|---|---|---|---|
Social Media Account Setup (Business or Private) | Once-Off R75 Per Social Media Account Setup — OR — Top 3 Social Media Accounts Once-Off R150 Includes Account Setup on Facebook, Twitter, YouTube | none | |
Advance Social Media Integration for your Website WhatsApp, FaceBook, Google+, Twitter, YouTube, Instagram and many more – bring them all together on your website. Integrate your Social Media feeds and display them on your website. Once of Integration fee per feed. | Website Integration. WhatsApp = R75 Once-Off YouTube = R75 Once-Off Facebook = R375 Once-Off Twitter = R375 Once-Off Google+ = R375 Once-Off | none | |
| Please note: CloudHands Services is not available After hours (from 5 pm to 8 am, on weekdays, public holidays and weekends), | |||
CloudHands Server Support — VPS, Cloud or Dedicated Servers
Install, Re-Install, Fix or Repair Remote support service for your VPS, Cloud or Dedicated Server.
Once-off Server Connect Assessment Fee + Quotation provided on Labour
All the services we offer go together with a customer-centric approach and cutting-edge professional tech expertise.
You can request a full product launch, a dedicated development team, or a single developer / System Administrator.
Supported Services: | cost: | Labour | |
|---|---|---|---|
CloudHands Server Once-Off Incident Support | Once-Off R375 / Server Assessment fee Assessment Fee to confirm your exact needs for your specific requirements. Includes versions control checks making sure everything remains 100% integrated | Quote Provided | |
Managed Server Maintenance Customized Server Management |
| POR | |
| Please note: CloudHands Services is not available After hours (from 5 pm to 8 am, on weekdays, public holidays and weekends), | |||
SaHost CloudHands
– A Helping Hand when you need it!
SaHost provides CloudHands services to customers as a way
to resolve a wide range of emergency and recurring
technical tasks.
