…CloudHands SUPPORT

           We’ve got your back, with CloudHands!

SaHost CloudHands
– A Helping Hand when you need it!

SaHost provides CloudHands services to customers as a way
to resolve a wide range of emergency and recurring
technical tasks.

CloudHands Remote Support

The SaHost’s CloudHands Remote Support may be
relied on for a variety of tasks, as requested by the customer.
We can provide Remote Support using TeamViewer,
Ultra VNC or Microsoft RDP to directly connect to your device.
SaHost Web Hosting

SaHost CloudHands
Remote Access
Device Registration

    CloudHands Remote Services

    CloudHands Support – for your device.

    Install, Re-Install, Fix or Repair Remote support service
    on your device.
    Once-off Device Connect Fee + fixed labour rate per 15min.
    We can connect to your device, computer or laptop via Google Remote DesktopTeamViewerUltraVNC or Microsoft RDP


    Supported Services:
    Device connect :
    LABOUR:
    Device Email Setup/Troubleshoot 
    Includes Setup, Troubleshoot of Email clients like Microsoft Outlook or any other email software/app on your computer, laptop or device.
    Once-Off R75
    Remote Connection fee
    Existing Clients – First 15 minutes is free – Thereafter
    R 75 / 15min

    Remote Device Data Recovery

    Includes attempted data recovery on your device.
    When you lost data or that very important image or File from your device.
    If it’s recoverable then there is a good chance we will get it back for you!

    POR

    Quote Provided

    ** Please note: Device Support is not available After hours (from 5 pm to 8 am, on weekdays, public holidays and weekends),

    WordPress Premium Services

    Enhance your website to the next level with expert knowledge to assist with the installation,
    configuration or integration of a new Plugin or feature required for your website.
    Great assistance to grow anything WORDPRESS!
    Once-off Assessment fee+ fixed labour rate per 15min or Quote.
    Supported Services:
    ASSESSMENT
    labour:

    Once-off WordPress Plugin Install, Configure, Setup or Troubleshoot.
    Includes assistance with the installation, configuration and Setup of WordPress plugins or themes. Most plugins & themes are easy to install and you can do it yourself for free, With Other’s (advanced plugins) you might need an extra expert hand to assist you with the configuration and setup of the feature you need for your website.
    The good news is that we are here to assist you. Nothing can stop you any more for great assistance to built complicated web setups…
    Once-Off R75 / 
    Assessment fee
    Assessment Fee to confirm your exact needs for your specific requirements. Includes versions control checks making sure everything remains 100% integrated
    Quote Provided

    WordPress One-on-One Coaching Service

    Virtual instructor-Led Coaching assistance.
    The idea is for you to learn from the experience while it’s been done with your website. This is ideal for clients who wish to take it further by themselves.
    We can connect to your device via Google RemoteDesktop, TeamViewer, UltraVNC or Microsoft RDP so that you see and learn exactly how it’s done.


    Remote Connect is Free
    Includes a Live Remote connection directly to your Computer or Laptop.
    We will work together and you will be coached on what is done to achieve something that you might require for your WordPress website.


    R 175 / 15min

    (Coaching = min. 2 x hours)


    WordPress Customization
    Customization or modification of CSS, HTML, Javascript to your specific requirements

    Once-Off R75 
    Assessment
    Assessment Fee to confirm your exact requirements for your customization needs.

    Quote Provided
    (development)


    WordPress Development

    Includes customization or new plugin development for new unique features you might need for your WordPress website.
    Directly plugged into WordPress.
    Written in PHP, Javascript, CSS, HTML.
    Full Source Code provided. for your investment.

    Once-Off R75 Assessment
    Assessment Fee to confirm your exact requirements for your customization needs.

    Quote Provided
    (development)

       
    Please note: WordPress Premium Support is not available After hours (from 5 pm to 8 am, on weekdays, public holidays and weekends),  
    WordPress Premium Services that are not included.
    These are tasks that will NOT be performed via the WP Premium Service.
    • Build Content (Posts, Articles, Wording, Images or video.
    • Create a New Site (** Please see our Custom Website Design Service for this)
    • Design work such as content building and appearance suggestions
    • Custom SEO Work (Adding Keywords, Descriptions to Pages, etc)
    • Multisite support
    • Perform services on sites using older versions released prior to the latest versions,
      other than to update them to the latest version.
      (Please note: version updates may cause incompatibility issues with themes, plugins, etc)
    • Add individual products for Shopping Carts.
    • Boost page ranks
    • Building site backlinks
    • Create a Google+, Facebook, social media business listing – See our social media services,
    • Create or source images
    • Create page templates in LeadPages
    • Paid marketing
    • Payment gateway configuration – see our eCommerce Services
    • Shopping Cart System configuration – see our eCommerce Services
    • Recommend a theme
    • Remove theme customization
    • Research previous theme customization
    • Resolve Shopping Cart conflict with a theme
    • Transfer a non-WP site to WordPress
    • Update a highly customized theme
    • Update customized WooCommerce
    • Upload files/content
    • Virtual Assistant tasks (creating, updating and posting content, post and images)

    eCOMMERCE Premium Services

    Shopping Cart Systems, SSL, IP’s and Payment Gateway integrations.
    Once-off Assessment fee + Quotation provided.
    Supported Services:
    ASSESSMENT
    labour:

    Shopping Cart System Setup
    Includes configuring, integration and setup of a Shopping Cart System for your website.
    Ready for you to load your products and start selling online!
    We work with all the latest, most popular and secure Shopping Cart Systems on the market today.
    If you don’t have a preferred system yet then we will recommend one for your specific industry.

    You can accept EFT Payments or Cash-on-Delivery orders.
    Or get our full “eCommerce Payment Gateway Integration” and immediately accept Credit Cards, Paypal and many other payment options!

    Once-Off R275 Assessment fee
    Assessment Fee to confirm your exact needs for your specific requirements.
    Quote Provided
    (Development /
    Implementation)

    eCommerce Payment Gateway Integration.
    Includes configuring, integration, setup and securing of SSL Certificates, IP’s, Payment Gateway’s directly with your Shopping Cart System.
    Accept Credit Cards, Paypal and many other payment options!
    Once-Off R275 Assessment fee
    Assessment Fee to confirm your exact needs for your specific requirements.
    Quote Provided
    (Development /
    Implementation)
     
           
           
       
    ** Please note: eCommerce Implementation/Development Services is not available After hours (from 5 pm to 8 am, on weekdays, public holidays and weekends),  

    Social Media Services for your website — Business or private.

    Social Media Account Setup and/or Website Integration Service.
    New Social Media Accounts created and set up on
    Facebook, Google+, Twitter, Instagram and many more.
    Once-off Setup fee.
    Supported Services:
    cost:
    other:
     

    Social Media Account Setup (Business or Private)
    FaceBook, Google+, Twitter, Instagram and many more.
    Includes the full setup of new social media accounts.
    This is a once-off setup service and does not include any content updates or posts.
    Once the accounts have been created the Client takes full ownership of the content updates.

    Once-Off R75
    Per Social Media
    Account Setup
    — OR —
    Top 3 Social Media Accounts
    Once-Off R150

    Includes Account Setup on Facebook, Twitter, YouTube
    none 

    Advance Social Media Integration for your Website
    WhatsApp, FaceBook, Google+, Twitter, YouTube, Instagram and many more – bring them all together on your website.
    Integrate your Social Media feeds and display them on your website. Once of Integration fee per feed.

    Website Integration.
    WhatsApp = R75 Once-Off
    YouTube = R75 Once-Off
    Facebook = R375 Once-Off
    Twitter = R375 Once-Off
    Google+ = R375 Once-Off

     
    none
     
        
        
      
    Please note: CloudHands Services is not available After hours (from 5 pm to 8 am, on weekdays, public holidays and weekends), 

    CloudHands Server Support — VPS, Cloud or Dedicated Servers

    Install, Re-Install, Fix or Repair Remote support service for your VPS, Cloud or Dedicated Server.
    Once-off Server Connect Assessment Fee + Quotation provided on Labour

    All the services we offer go together with a customer-centric approach and cutting-edge professional tech expertise.
    You can request a full product launch, a dedicated development team, or a single developer / System Administrator.

    Supported Services:
    cost:
    Labour
     

    CloudHands Server Once-Off Incident Support
    CloudHands Server Support is a joint platform of IT professional and technicians having more than 15+ years of experience in various domains of IT world serving clients worldwide.
    The idea behind CloudHands Server Support is to connect clients with technical experts directly cutting down overhead and passing values directly to customer and worker.

    Once-Off R375 / 
    Server Assessment fee

    Assessment Fee to confirm your exact needs for your specific requirements. Includes versions control checks making sure everything remains 100% integrated
    Quote Provided 

    Managed Server Maintenance
    Customized Server Management


    Monthly Managed Maintenance
    Customized Server Management


     
    POR
     
        
        
      
    Please note: CloudHands Services is not available After hours (from 5 pm to 8 am, on weekdays, public holidays and weekends), 
    sa-host-friendly-client-support
    sa-host-friendly-client-support
    sa-host-friendly-client-support
    sa-host-friendly-client-support
    sa-host-friendly-client-support--Free-Domain-Name
    Get a FREE Domain name +
    Get a FREE Domain name +
    Get a FREE Domain name +
    3 months FREE Hosting

    -- Includes 1 x free .CO.ZA Domain Registration.
    -- MEGA 30Gig Cloud Storage Space!
    -- Wordpress included! Unlimited Email Accounts!
    -- 3 months FREE web hosting, then R149 p/m
    on BigData Business Package.

    just R447 Once-Off --- save R79.00
    sa-host-friendly-client-support--Free-Domain-Name
    Get a FREE Domain name +
    3 months FREE Hosting
    just R447 Once-Off --- save R79.00
    just R447 Once-Off --- save R79.00

    -- Includes 1 x free .CO.ZA Domain Registration.
    -- MEGA 30Gig Cloud Storage Space!
    -- Wordpress included! Unlimited Email Accounts!
    -- 3 months FREE web hosting, then R149 p/m
    on BigData Business Package.

    sa-host-friendly-client-support--Free-Domain-Name
    Get a FREE Domain name +
    3 months FREE Hosting
    just R447 Once-Off --- save R79.00

    -- Includes 1 x free .CO.ZA Domain Registration.
    -- MEGA 30Gig Cloud Storage Space!
    -- Wordpress included! Unlimited Email Accounts!
    -- 3 months FREE web hosting, then R149 p/m
    on BigData Business Package.

    sa-host-friendly-client-support--Free-Domain-Name
    Get a FREE Domain name +
    3 months FREE Hosting
    just R447 Once-Off --- save R79.00

    -- Includes 1 x free .CO.ZA Domain Registration.
    -- MEGA 30Gig Cloud Storage Space!
    -- Wordpress included! Unlimited Email Accounts!
    -- 3 months FREE web hosting, then R149 p/m
    on BigData Business Package.

    SaHost CloudHands
    – A Helping Hand when you need it!

    SaHost provides CloudHands services to customers as a way
    to resolve a wide range of emergency and recurring
    technical tasks.