…CloudHands SUPPORT
We’ve got your back, with CloudHands!
SaHost CloudHands
– A Helping Hand when you need it!
SaHost provides CloudHands services to customers as a way
to resolve a wide range of emergency and recurring
technical tasks.
CloudHands Remote Support
The SaHost’s CloudHands Remote Support may be
relied on for a variety of tasks, as requested by the customer.
We can provide Remote Support using TeamViewer,
Ultra VNC or Microsoft RDP to directly connect to your device.
SaHost CloudHands
Remote Access
Device Registration
CloudHands Remote Services
CloudHands Support – for your device.
Install, Re-Install, Fix or Repair Remote support service
on your device.
Once-off Device Connect Fee + fixed labour rate per 15min.
Supported Services: | Device connect : | LABOUR: | GET IT NOW: |
|---|---|---|---|
| Device Email Setup/Troubleshoot Includes Setup, Troubleshoot of Email clients like Microsoft Outlook or any other email software/app on your computer, laptop or device. | R75 Remote Connection fee | R 75 / 15min | GET IT NOW |
Remote Device Data Recovery Includes attempted data recovery on your device. When you lost data or that very important image or File from your device. If it’s recoverable then there is a good chance we will get it back for you! | R475 Assessment/ Connection fee | Quote | GET IT NOW |
We can connect to your device via TeamViewer, UltraVNC or Microsoft RDP Please note: Device Support is not available After hours (from 5 pm to 8 am, on weekdays, public holidays and weekends), | |||
WordPress Premium Services
Enhance your website to the next level with expert knowledge to assist with the installation,
configuration or integration of a new Plugin or feature required for your website.
Great assistance to grow anything WORDPRESS!
Once-off Assessment fee+ fixed labour rate per 15min or Quote.
Supported Services: | ASSESSMENT | labour: | GET IT NOW: |
|---|---|---|---|
| Help with Plugin Install & Setup Includes help with the installation, configuration and Setup of WordPress plugins or themes. Most plugins & themes are easy to install and you can do it yourself for free, With Other’s (advanced plugins) you might need an extra expert hand to assist you with the configuration and setup the feature you need for your website. The good news is that we are here to assist you. Nothing can stop you any more for great assistance to built complicated web setups… | Once-Off R175 / Assessment fee Assessment Fee to confirm your exact needs for your specific requirements. Includes versions control checks making sure everything remains 100% integrated | Quote | GET IT NOW |
WordPress One-on-One Coaching Service Includes WordPress Live Coaching assistance with your domain. The idea is for you to learn from this experience while it’s been done with you and is ideal for clients who wish to take it further by themselves. We can connect to your device via TeamViewer, UltraVNC or Microsoft RDP |
| R 175 / 15min (Coaching / min. 1 x hour) | GET IT NOW |
WordPress Customization Customization or modification of CSS, HTML, Javascript to your requirements | Once-Off R275 Assessment Assessment Fee to confirm your exact requirements for your customization needs. | Quote (development) | GET IT NOW |
WordPress Development Includes customization or new plugin development for new unique features you might need for your WordPress website. Directly plugged into WordPress. Written in PHP, Javascript, CSS, HTML. Source Code provided. | Once-Off R275 Assessment Assessment Fee to confirm your exact requirements for your customization needs. | Quote (development) | GET IT NOW |
| Please note: WordPress Premium Support is not available After hours (from 5 pm to 8 am, on weekdays, public holidays and weekends), | |||
WordPress Premium Services that are not included.
These are tasks that will NOT be perform via the WP Premium Service.
- Build Content (Posts, Articles, Wording, Images or video.
- Create a New Site (Please see our Website Design Service for this)
- Design work such as content building and appearance suggestions
- Custom SEO Work (Adding Keywords, Descriptions to Pages, etc)
- Multisite support
- Perform services on sites using older versions released prior to the latest versions,
other than to update them to the latest version.
(Please note: version updates may cause incompatibility issues with themes, plugins, etc) - Add individual products for Shopping Carts.
- Boost page ranks
- Building site backlinks
- Create a Google+, Facebook, social media business listing – See our social media services,
- Create or source images
- Create page templates in LeadPages
- Paid marketing
- Payment gateway configuration – see our eCommerce Services
- Shopping Cart System configuration – see our eCommerce Services
- Recommend a theme
- Remove theme customization
- Research previous theme customization
- Resolve Shopping Cart conflict with theme
- Transfer a non-WP site to WordPress
- Update a highly customized theme
- Update customized WooCommerce
- Upload files/content
- Virtual Assistant tasks (creating, updating and posting content, post and images)
eCOMMERCE Premium Services
Shopping Cart Systems, SSL, IP’s and Payment Gateway integrations.
Once-off Assessment fee+ Quotation provided.
Supported Services: | ASSESSMENT | labour: | GET IT NOW: |
|---|---|---|---|
Shopping Cart System Setup You can accept EFT Payments or Cash-on-Delivery orders. | Once-Off R275 Assessment fee Assessment Fee to confirm your exact needs for your specific requirements. | Quote (Development / Implementation) | GET IT NOW |
| eCommerce Payment Gateway Integration. Includes configuring, integration, setup and securing of SSL Certificates, IP’s, Payment Gateway’s directly with your Shopping Cart System. Accept Credit Cards, Paypal and many other payment options! | Once-Off R275 Assessment fee Assessment Fee to confirm your exact needs for your specific requirements. | Quote (Development / Implementation) | GET IT NOW |
| Please note: eCommerce Services is not available After hours (from 5 pm to 8 am, on weekdays, public holidays and weekends), | |||
Social Media Services for your website — Business or private.
Social Media Account Setup and/or Website Integration Service.
New Social Media Accounts created and set up on
Facebook, Google+, Twitter, Instagram and many more.
Once-off Setup fee.
Supported Services: | cost: | other: | GET IT NOW: |
|---|---|---|---|
Social Media Account Setup (Business or Private) | Once-Off R175 Per Social Media Account Setup | none | GET IT NOW |
Social Media Website Integration FaceBook, Google+, Twitter, Instagram and many more. Integrate your Social Media feeds and display them on your website. Once of Integration fee per feed. | Once-Off R475 Per Social Media / Website Account Integration. | none | GET IT NOW |
| Please note: eCommerce Services is not available After hours (from 5 pm to 8 am, on weekdays, public holidays and weekends), | |||
SaHost CloudHands
– A Helping Hand when you need it!
SaHost provides CloudHands services to customers as a way
to resolve a wide range of emergency and recurring
technical tasks.